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DigiCULT 47
tions that exhibit objects) will need to make a shift
from a focus on information provision to user expe-
riences. Much more cooperation between heritage
organisations and development centres is required.
Examples of best practice need to be well docu-
mented and published.
Areas where progress depends on advanced tech-
nologies at reasonable cost include: reliable voice
recognition systems, natural language processing,
automatic translation services.

Overall: A phase of intensive development and
A much broader adoption of XML technolo-
gy `as the nearest thing we currently have to seam-
less interaction and the basis for future development'
(R. Drage)
More effective user modelling applications
Considerable improvements in personalised access to
heritage information
Better interaction models (e.g. pedagogical) for the
use of 3D/VR/AR applications and devices
Much further development of collaborative virtual
museums with avatars for students and experts
Enhancements in the modelling and inference of
user behaviour when exploring physical and virtu-
al exhibitions
Use of multimodal interaction systems explored and
tested much further
Better use of narrative in the personalised presenta-
tion of digital heritage resources
Novel interfaces and interaction devices (e.g. 3D/
AR interactive interfaces) allowing for enhanced
interaction with complex and multimedia
Considerable advances in multilingual access
Increased focus on optimising the ergonomy for
handling enhanced visual and haptic interfaces
More research on, and prototype development for,
emotional components of interacting with heritage
objects; better modelling of emotional expression in
multimodal interaction with other users
2015 and beyond
Advances in the modelling of scientific discourse
Cognitive studies on the processes of non-verbal
cultural thinking
VR and visual knowledge rendering partially replac-
ing other means of knowledge mediation
VR systems able to connect more effectively to
knowledge bases for exploring alternative interpre-
tations and hypothesis building in real research situ-
Logical architectures connecting interpretation,
alternatives and background information
Generally, what could be achieved over the
next 10-15 years?
`Easy and appealing user interfaces and navigation
possibilities'. (J. Lybeck)
DCTHI7_271104.indd 47
06.12.2004 8:37:59 Uhr