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76 DigiCULT
Recommendation 1: Create opportunities
for discussing and preparing the places and
roles of digital cultural, scientific and artistic
heritage in an emerging ambient intelligence
e suggest that opportunities should be created
at the European and national levels for larger
heritage organisations and networks, as well as major
tourism agencies, academic and educational institu-
tions, to discuss and prepare the roles and places of
digital cultural, scientific and artistic heritage in an
emerging ambient intelligence (AmI) landscape.
Such opportunities will be needed for the herit-
age organisations to become part of this landscape in
a conscious and planned way. They will need to con-
nect strongly with the AmI vision and make it work
for them and their customers.
Recommendation 2: Create opportunities for
heritage information experts, professionals and
users to participate more fully in the prototyp-
ing of IT-enhanced cultural experiences as well
as novel ways to mediate cultural knowledge
he next waves of ICT systems and applications
may well pave the way towards a digital herit-
age space capable of handling increasingly complex
information environments, applications and resources.
However, when it comes to prototyping IT-enhanced
cultural experiences and novel ways to mediate cul-
tural knowledge, new forms of collaboration and true
interdisciplinary efforts will be needed.
A digital heritage space within an ambient intelli-
gence landscape cannot be created by technological
research and development alone. Experts and prac-
titioners from and clients of cultural, artistic and
scientific heritage organisations (e.g. curators, archi-
vists, librarians, educational programme managers),
Arts & Humanities scholars and students, and experts
from cultural hotspots such as historic city centres or
larger heritage sites need to be involved in a more
qualitative and effective way.
Recommendation 3: Create structures that pre-
vent cultural heritage organisations becoming
blind spots in the future digital environment
iven the rather slow uptake of new technolo-
gies by many heritage organisations, it seems
likely that they will become blind spots in an emerg-
ing ambient intelligence landscape. There is enough
evidence that their digital surroundings will develop
much faster than these organisations and smaller cul-
tural networks can adopt and employ.
In fact, for smaller and also medium-sized institu-
tions the benefits of most current and future tech-
nologies will need to be realised within national and
larger regional initiatives. In such initiatives, a lead-
ing role will require to be played by digital herit-
age networks, innovative and inspiring examples of
which already exist in the European Union's mem-
ber states. Furthermore, there will over the coming
years be an increasing demand for supportive digit-
al services centres and ICT training programmes for
technical and non-technical staff on how to handle
new technologies.
Such funded mechanisms should enable small-
er institutions to keep the costs and risks of dig-
ital heritage resources and services manageable
while not being excluded from new technological
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06.12.2004 8:39:06 Uhr