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Today, collaborative work is supported by a whole range of technologies:
Most technologies work well in their support for asynchronous collaboration at different
sites.Working at the same time from different locations (synchronous/remote collaboration
mode) demands the most complex solutions in terms of technology, whereas real-time
interaction causes the greatest problem.
Current technologies for interaction support offer different trade-offs in their
functionalities for communication, co-ordination and co-operation:
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IX TECHNOLOGY
Modes of computer-supported collaborative work
and supportive technologies
(cf. Johansen, 1991)
Time
Place
asynchron
synchron
local
remote
Meeting- and Decision
Support Systems
Distributed
Hypertext Systems
Video & Desktop
Conference Systems
E-mail Systems
Databases
Planning Systems
Workflow
Management Systems
Group Editors
Bulletin Board
Systems
Source: Warnecke, Stammwitz, Hallfell, 1998
Communication
Coordination
Cooperation
Support of Interaction
Video-
conferencing
Systems
E-mail
Bulletin
Board
Systems
Databases
Distributed
Hypertext
Systems
Workflow
Management
Systems
Planning
Systems
Group Editors
Meeting &
Decision Support
Systems
Communication
Workflow
Management
Shared Information
Spaces
Workgroup
Computing
Source: Warnecke, Stammwitz, Hallfell, 1998