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Smart integration
The true achievement with regard to future high-end cultural heritage service is with
putting everything together in a smart way and adapt existing technologies for use in
cultural heritage services.This demands an exhaustive understanding of not only the
technology involved, but of user demands, business models, and project management to
finally implement the service.
Unfortunately, this is not necessarily the skills set found within cultural heritage
institutions.Therefore, it does not seem surprising that today such services are not offered
by traditional cultural heritage institutions (with the exception of some very large
institutions), but by new kinds of organisations that bring in the new skills and know-how.
Players in this league are AMICO or SCRAN who act as competent partners for traditional
cultural heritage institutions and put together services that respond to user demands. Other
players we find at this level are spin-offs of projects originally initiated by traditional cultural
heritage institutions, such as Museum Images Online in France or Picture Australia.They
also act as proficient intermediaries between the traditional institution and the market, yet
the organisations they grew out of, concentrate on their core business.
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IX TECHNOLOGY
Smart integration:
putting it all together
Business
skills
Marketing
skills
Project
management
skills
Technical
know-how
electronic
rights
management
systems
highly
interactive,
immersive
environments
distributed
hypertext
authoring
systems
intelligent
knowledge
systems
collection
management
systems
access
management
systems
personalisation
& customisation
systems
non-
technical
authoring
tools
rights
management
immersive
environments
distributed
hypertext
authoring
intelligent
knowledge
tools
collection
management
access
management
personalisation
& customisation
non-technical
authoring
tools
Future
culture heritage
service
Source: Salzburg Research, 2001